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Attention: Work Search Reporting Update

New claims filed on/after Dec. 14: you may need to enter work searches before your weekly certification. This helps organize your work searches. See when it starts in your county: Read more

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Telephone Hearing Instructions and Questionnaire - English

Telephone Hearing Instructions and Questionnaire

Contact Information

North Carolina Division of Employment Security

Mailing address:

P.O. Box 25903
Raleigh, NC 27611-5903

DES Central Office Location:
700 Wade Avenue
Raleigh, NC 27605

Please note that this is a secure facility. Customers needing assistance with their unemployment insurance claim should contact us via phone at 888-737-0259.

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