Charges are added to your employer account at the end of each calendar quarter. You’ll get a statement if your account has charges. NCSUITS keeps a copy of all Quarterly Tax and Wage Reports, which you may look at any time in your NCSUITS account.

Potential Charges

DES will mail a Notice of Initial Claim and Potential Charges to you when a current or former employee files a claim for unemployment benefits. This notice informs you what wages reported by your company are being used, in part, to monetarily establish a claim for benefits. If the employee never worked for you or your company, you must notify us in writing. If the wages are wrong, please submit the NCUI 685 Adjustment to Employers Quarterly Tax & Wage Report online in NCSUITS.

Actual Charges

Form NC CLM 626-9 List of Charges shows you the charges for the quarter. If you think these charges are wrong, or if you see charges for an employee who was discharged for misconduct connected with work, quit on their own, or worked less than 100 days due to an inability to perform the available work, you may ask for relief from these charges. These statements are mailed to you and available in your NCSUITS account.

Adequacy

Adequacy means checking how you answer Requests for Separation Information (NCUI 500AB forms) to see if you often fail to respond properly or on time. If you form a pattern of failure, you might not avoid charges from erroneous benefit payments.

A pattern is seen if you fail to respond properly or on time to two requests or 2% of the total requests during the reporting cycle, whichever is more. The reporting cycle runs from Aug. 1 to July 31 of the next year. If you fail to respond to two requests or 2%, you will get a notice that you have a pattern.

To avoid this pattern, answer all requests for separation information properly and on time. A timely response must be submitted by the due date on the request. An adequate response gives enough information for DES to make a correct legal decision without needing more details from you.