Services for agents, previously known as third-party administrators (TPAs) or remitters, are for people who have the power to act on behalf of an employer.

Agent Frequently Asked Questions (FAQs)

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Agents work with N.C. Division of Employment Security (DES) on behalf of an employer.

You must have an agent number if you report tax and wage data or file claims for employers in North Carolina.

Get an agent number by creating an NCSUITS account.

  1. Click on Create an Online Account.
  2. Choose I am a Business/Agent/Third-Party user, requiring DES claim/tax services for businesses.
  3. Click, I’m not a robot. Then, click Next.
  4. Check I am an Agent/Third-Party Administrator working on behalf of an employer and do not have an ID Number.
  5. Fill in all required information on the next screen.
  6. Check your email for instructions on how to activate your NCSUITS account.
  7. Follow the steps to get your ID number.

To view all clients’ tax rates:

  1. Log in to NCSUITS.
  2. Select Download Center under the Your Options menu on the left-hand side of the screen.
  3. Rate Details category:
    1. Select the year you would like to view.
    2. Click Download Rate Details.

To view a specific client’s tax rate:

  1. Select Employer Lookup option under the Your Options menu.
  2. Select the Employer ID for the employer whose tax rate you would like to view.
  3. Go to Tax Rate and select the year that you want to view.

You will need to submit the Power of Attorney and Declaration of Representative for each employer you want added to your account. After employers are linked, you can view the employer's account information and do business for the employer.

  1. Log in to your NCSUITS agent account.
  2. Under Your Options select Download Center.
  3. Locate Employer Details to:
    • Upload a file using the FEIN to obtain the account number.
    • Upload a file with the Employer’s ID and obtain Tax Rate information.
  4. Select Download Details.

  1. You should not submit a report for an employer that has previously filed in the same quarter.
  2. List each employee only once. If the employee works in different departments for the same employer, you should add their wages together and submit them only one time.

  1. Log in to your NCSUITS agent account.
  2. Select the employer you are working with.
  3. Under Your Options select Documents and Emails.
  4. Click on My Correspondence.
  5. Enter the Search Criteria to find the needed correspondence.
  6. Click Search.

NOTE: You will receive email notifications. If you have not provided an email address, you will get information by postal mail.

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