You need a MyNCUIBenefits account if you are applying for unemployment benefits or an employer managing unemployment tax information. Learn more below.

Check out the Guide to UI Benefits brochure in English and Spanish.

Am I Eligible for Unemployment

Unemployment benefits provide temporary payments to eligible workers who lose their job through no fault of their own. These payments can help you with expenses while you look for employment. You must be able and available for work, and actively seeking work, to receive benefits. In North Carolina, the most you can currently be paid in state unemployment benefits is $350 a week for up to 12 weeks.

Am I Eligible for Unemployment

Documents Needed to File

Not everyone who applies for unemployment benefits will qualify. Certain conditions must be met in order to meet initial eligibility requirements and to remain eligible to receive benefits. Filing your claim will go faster if you have the following important information before you begin.

Documents Needed Before You Apply

Filing your Unemployment Application

You must create an online account to file an application for unemployment insurance online. Your account also provides access to the Claimant Self-Service Portal, where you can get information about your claim at any time.

Filing your Unemployment Application

Filing Your Weekly Certification

You must submit a Weekly Certification after each week for which you would like to receive benefits. The Weekly Certification is a series of questions that helps verify that you were able, available and looking for work that week. 

File Your Weekly Certification

Frequently Asked Questions about Unemployment Insurance

Unemployment insurance benefits are complex. You may have questions that have already been answered. Check the Frequently Asked Questions page to get answers to the most common questions about UI benefits.

Frequently Asked Questions About Unemployment Insurance

Report Work and Earnings

You can work and earn 20% of your weekly unemployment benefit amount without penalty. Earnings over this amount are deducted from your weekly benefits.

Report Work and Earnings



Your Work Search Responsibilities

To receive unemployment insurance benefits,  you must seek work with at least three potential employers each week and maintain a detailed and verifiable record of your work search. If you cannot prove you looked for work, you may be considered overpaid and required to repay benefits.

Work Search Responsibilities

Search for a Job

As you begin your search for new employment, the Division of Workforce Solutions has many resources available to help you.

Find a Job


Once an appeal is filed, DES will schedule a hearing on your appeal. A notice of hearing containing the date, time and contact information for the designated appeals referee will be sent to you.

Learn more about the Appeals Process


An overpayment occurs when you are paid unemployment insurance benefits you are not entitled to receive. Learn more about unemployment benefits overpayments, paying back overpayments and fraud.

Overpayment FAQs