Important: For employers using SIDES E-Response, the State Information Data Exchange System (SIDES) links on the Employer Account home screen will be relocated on August 11, 2023, for easier accessibility and improved user experience, resulting from efforts to streamline the system and enhance navigation. As part of these efforts to improve the Unemployment Claims Applications and Services section, the SIDES links will be moving to the Employer Dashboard. The SIDES links, along with all other employer services, can soon be found under Quick Links.
If you encounter any difficulties in locating the SIDES links, please contact the DES Employer Call Center at 919.289.5424. They will be more than happy to assist you and provide any necessary guidance.
About SIDES (State Information Data Exchange System)
Developed through a strategic partnership between the U.S. Department of Labor and state unemployment insurance agencies, the National Association of State Workforce Agencies SIDES program is an integrated computer-to-computer interface designed for employers and third-party administrators who typically deal with a large volume of unemployment insurance information requests. SIDES is especially helpful to those employers and TPAs who operate in multiple states.
Once fully integrated, SIDES allows for a secure electronic information exchange between employers/TPAs and a state UI agency. SIDES uses business rules, edit checks and validations that will reduce follow-up calls and paperwork, saving both the employer and the state valuable time and effort.
View the following information to see if SIDES or SIDES E-Response is right for your business.
Updating Your Account
Each employer is required to notify the Division of Employment Security when status changes occur, such as changes in ownership, change of address, when the business closes or ceases to operate, or when a closed or inactive business begins to operate again. To make changes to your account information, you must sign in. After signing in, you may review your account information and make the necessary changes online using the Change in Status Report, or you can download Form NCUI 101-A to print, fill out and mail to DES.
Each year, you will be required to review your account information and verify that all information continues to be accurate.