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Meet Felix!

Felix is the new, easy-to-use chatbot to help people with the unemployment claims filing process. For more information, visit the Felix homepage.

Federal Worker & Contract Separations – Apply for Unemployment Benefits

Been separated from a federal job or government contract? You may qualify for unemployment benefits. Go to the link below or call the Federal Employment UI Hotline at 855-435-7969. Read More

Attention: Work Search Reporting Update

New claims filed on/after Aug. 10: you may need to enter work searches before your weekly certification. This helps organize your work searches. See when it starts in your county: Read more

EMPLOYERS/AGENTS: MFA Now Required to Access NCSUITS

MFA is now required to sign in. A passcode will be sent to your email or phone. PINs are still needed for some accounts. For more information

Employers/Agents: New POA & Declaration of Representative Form for New Role Requests

New POA & Declaration of Representative form now online at des.nc.gov. Use for all new role requests starting Aug. 1, 2025. No action needed if one is already on file or pending.

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Contact Information

North Carolina Division of Employment Security

Mailing address:
P.O. Box 25903
Raleigh, NC 27611-5903
 
DES Central Office Location:
700 Wade Avenue
Raleigh, NC 27605

Please note that this is a secure facility. Customers needing assistance with their unemployment insurance claim should contact us via phone at 888-737-0259.

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