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Meet Felix!
Felix is the new, easy-to-use chatbot to help people with the unemployment claims filing process. For more information, visit the Felix homepage.
Federal Worker & Contract Separations – Apply for Unemployment Benefits
Been separated from a federal job or government contract? You may qualify for unemployment benefits. Go to the link below or call the Federal Employment UI Hotline at 855-435-7969. Read More
Attention: Work Search Reporting Update
New claims filed on/after Aug. 10: you may need to enter work searches before your weekly certification. This helps organize your work searches. See when it starts in your county: Read more
EMPLOYERS/AGENTS: MFA Now Required to Access NCSUITS
MFA is now required to sign in. A passcode will be sent to your email or phone. PINs are still needed for some accounts. For more information
Employers/Agents: New POA & Declaration of Representative Form for New Role Requests
New POA & Declaration of Representative form now online at des.nc.gov. Use for all new role requests starting Aug. 1, 2025. No action needed if one is already on file or pending.
Important:
The NCDES UI Support Centers will be closed Monday for LaborDay. Please allow 24-48 hours to process benefit payments during this time.