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Meet Felix!

Felix is the new, easy-to-use chatbot to help people with the unemployment claims filing process. For more information, visit the Felix homepage.

Federal Worker & Contract Separations – Apply for Unemployment Benefits

Been separated from a federal job or government contract? You may qualify for unemployment benefits. Go to the link below or call the Federal Employment UI Hotline at 855-435-7969. Read More

Attention: Teachers Between School Terms

Most teachers and school staff can't get unemployment benefits during summer break if they're expected to return to work in the fall. Learn more: Unemployment Insurance Benefits Between School Terms - FAQs

Important:

The NCDES UI Support Centers will be closed Friday for the Fourth of July. Please allow 24-48 hours to process benefit payments during this time.

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Chinese

Document Name
Notice of Initial Claim and Potential Charges to your Account - Chinese
Notice of Termination of Extended Benefits (EB) - Chinese
Notice of Unemployment Claim, Wages Reported and Potential Charges - Chinese
Notice to Debtor - Chinese
Notification letter of incarceration via GDAC crossmatch hit - Chinese
Null and Void Determination - Chinese
Offset Receipt for Overpayment - Chinese
OOS Refund - Chinese
Order Correcting Higher Authority Decision - Chinese
Order for Dismissal-Deny Hearing - Chinese
Order for Dismissal-No Attorney Supervision - Chinese
Order-Allow Withdrawal of Appeal - Chinese
Out of State Claim - Chinese
Out of State Wage Claim - Chinese
Overpayment Demand Letter - Chinese
Paid in Full Notice - Chinese
Payment Agreement - Chinese
Payment Retuned to Claimant - Chinese
Payments made for Calendar Year - Chinese
Penalty Adequacy Threshold Determination - Chinese

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North Carolina Division of Employment Security Logo

Contact Information

North Carolina Division of Employment Security

Mailing address:
P.O. Box 25903
Raleigh, NC 27611-5903
 
DES Central Office Location:
700 Wade Avenue
Raleigh, NC 27605

Please note that this is a secure facility. Customers needing assistance with their unemployment insurance claim should contact us via phone at 888-737-0259.

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