In-Person Identity Verification

The N.C. Division of Employment Security takes fraud prevention very seriously. One method is to protect your personal information through identity verification, which is the process of making sure a person is who they claim to be applying for unemployment insurance benefits.

Identity Verification Options

The N.C. Division of Employment Security has three ways to verify a person’s identity when they apply for unemployment insurance benefits:

  1. Self-service digital verification through;
  2. Video chat with a Trusted Referee through; or
  3. In-person verification at a United States Post Office retail location.

In-Person Option

If you choose this option, you have seven days to present your required paperwork in person at a nearby post office.

To choose this option, click on ‘Verify with USPS'. You will be taken to the United States Postal Service (USPS) website to begin the process.

Once verification is complete, please allow up to 24 hours before signing into your DES account.

Items Needed for In-Person Verification

Please have the following documents available:

  • Bar code provided at the end of the USPS registration.
  • Email address used to establish your DES online account.
  • Accepted ID documents such as a state driver's license, state-issued ID card, United States Armed Forces or uniformed service ID card, passport.

Verify Your Identity with the USPS